Free UK shipping on all orders over £50
Store Policy
Customer Care
Our clients (and our bees!) are at the heart of our work, so we will always endeavour to deliver quality, throughout our range of products and services. All our products are handmade to a high standard - with attention to detail and respect for the raw materials that we source and use. If for any reason you are not satisfied with your goods within 30 days of your purchase, we will offer a refund (less postage costs) or replacement.
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Please contact us directly via email with any questions or concerns. We aim to respond within 24 hours of any query raised.
Privacy & Safety
We are committed to protecting your privacy and identity. With regard to our services; the way we gather, protect and use your personal information is outlined within the Terms and Conditions agreement that every client is required to sign.
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With reference to our products, we will only use the personal information that we collect to:
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Fulfill orders placed through our site (including processing your payment information, arranging for shipping and providing you with invoices and order confirmation).
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Communicate with you.
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Screen our orders for potential risk or fraud.
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Provide you with information or advertising - in line with your preferences - relating to our products and services.
We may retain data for the purposes of best practice and in line with the principles of GDPR.
You have the right to access, update or delete any aspect of the personal information we hold about you. Please feel free to contact us directly, should you wish to make changes and we will do so within 21 days of your request.
We may update this policy occasionally, in order to reflect any changes in practice, or for legal or regulatory purposes. All our policies are compliant with the requirements of the General Data Protection Regulation (GDPR) and the Data Protection Act (1998).
If you have any further questions regarding our privacy practice and policy, please contact us via email:
Wholesale Inquiries
If you are interested in wholesale orders - please do contact us directly to discuss what would best suit your business needs.